Frequently Asked Questions
Accommodation & Logistics
What are the exact check-in and check-out timings?
Our standard check-in time begins at 1:00 PM (13:00) and check-out is strictly by 12:00 PM (12:00). Early check-in is subject to availability. Late check-outs after 12:00 PM may incur a half-day charge, subject to management discretion.
Do you offer accommodation for personal drivers or support staff?
While we do not have dormitory-style driver accommodation on-site, we have specific budget-friendly rooms (e.g., Room 101, Non-AC) starting from Tk 1,000-2,000. Our front desk can also assist in locating verified, safe external accommodations nearby.
Is the hotel accessible for guests with disabilities?
Yes, our property features an elevator providing access to upper floors. We recommend informing us at the time of booking so we can allocate a room near the elevator for your convenience.
Policy
What is your policy regarding unmarried couples?
Sky Lawn operates in strict compliance with local regulations. We welcome married couples and families. All couples must present a valid Marriage Certificate (Kabinnama) and valid Photo IDs (NID or Passport) for both individuals upon check-in.
Amenities
Is breakfast included, and what is served?
Yes, a complimentary Buffet Breakfast is included with all room reservations. Our spread features a rotation of local favorites and continental options, served daily from 7:30 AM to 10:00 AM.
Do the rooms have power backup during load shedding?
Absolutely. Sky Lawn is equipped with a high-capacity industrial generator that provides 24/7 power backup for AC, lights, WiFi, and elevators, ensuring your comfort is never compromised.
What specific amenities are available in the bathroom?
Private bathrooms are stocked with fresh towels, linens, slippers, and complimentary toiletries. Deluxe rooms offer a choice of bathtub or shower, while our Premium and Suite categories feature upgraded fixtures and hot tubs.
Dining
What cuisines do you specialize in?
Our kitchens specialize in Thai & Chinese fusion, Mughal & Indian curries, Continental/Italian platters, and traditional Deshi (local) flavors of Rangpur.
Do you serve alcohol?
No, Sky Lawn is a strictly non-alcoholic establishment. We offer a vibrant Mocktail bar serving fresh juices, shakes, and specialty coffees.
Can non-residents visit the rooftop restaurant?
Yes, our restaurant and rooftop dining areas are open to the public. We recommend reserving a table, especially on weekends.
What are the restaurant's operating hours?
The restaurant operates daily from 12:00 PM to 10:30 PM for lunch and dinner. Room service is available during these hours for hotel guests.
Do you offer private cabins for couples?
While we do not have completely enclosed cabins, our restaurant layout includes secluded corners and partitioned areas designed for couples and families seeking privacy.
Events
What is the capacity of your conference and banquet facilities?
Our conference center can host up to 100-150 guests in theater-style setup or 80-100 for banquet dining. For larger gatherings up to 200, please consult our Event Manager.
Can we bring outside catering for our wedding or party?
To maintain food safety standards, outside catering is not permitted. Our in-house culinary team offers comprehensive catering packages for all event types.
Do you provide decoration services for events?
Yes, our in-house events team provides floral/balloon decorations and stage setups. Third-party decorators are allowed with prior permission.
Transport
How far is the hotel from Saidpur Airport?
Sky Lawn is approximately 40 km (45-60 min drive) from Saidpur Airport (SPD). We can arrange private car pick-up with 24-hour notice.
Safety
Is secure parking available?
Yes, we offer free, secure, on-site private parking monitored by CCTV and security personnel 24/7.
Location
What are the nearest tourist attractions?
Key landmarks include Rangpur Zoo (1.6 km), Chiklee Water Park (2.0 km), Tajhat Palace (6.0 km), and Vinnya Jagat amusement park.